Customer Success Manager

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We are here to change the way how people can access the Financial market. Our mission is to make trading and investment social and simple. In SimplBit we are searching for the creative and proactive people to build innovative and ambitious fintech project.

As a Customer Success Manager you’ll:

  • Receive and sort customer emails and respond to their queries via email, chat and phone.
  • Verify the accuracy of the data sent by our customers.
  • Provide an advice to customers connected to usage of our product.
  • Provide exceptional experience to our customers.

Some things we consider critical to succeeding in this role:

  • Fluent English (both oral and written).
  • Strong communication skills.
  • Previous experience in Tech Support.
  • Time-management skills.
  • Acquaintance with IT sphere.

Will be a good plus:

  • Experience in trading platforms, stock exchanges.
  • Polish language (Intermediate or higher).
For more information contact
Julia Myklashevska
Recruiter, Kyiv
Telegram: @juliamykl
E-mail: [email protected]